Getting Started

Setting Expectations

Setting Goals

Assigning Work

Degrees of Delegation

Implementing Delegation

Providing Feedback

Managing Your Time

Resolving Conflict

Tips for Special Situations

A Survival Guide for the New Supervisor

This module will introduce students to what it means to supervise others. This module will teach students about the process of setting expectations, setting goals, and assigning work. Learn about degrees of delegation, implementing delegation, and how to properly provide feedback. Learn about managing your time and resolving conflict. Lastly this module will cover tips for special situations and creating a survival guide for the new supervisor.

Understanding Teams

Team Development Model

Chemistry in Teams

Diversity

Vision and Goals

Roles

Leadership Functions

Develop Cohesion

Build Relationships

Direction of Team

This module will introduce students to understanding teams, the team development model, and chemistry in teams. Learn about diversity, vision, goals, and roles in a team. Discover leadership functions, develop cohesion, and learn how to build relationships, all while directing the team.

Introduction to Management

Ethics and Social Responsibility

Managing Information

Decision-Making

Control

Organizational Strategy

Innovation and Change

Organizational Structures and Process

Managing Teams

Motivation and Leadership

This Module will introduce students to management, ethics, and social responsibility. Learn about managing information, decision-making, and how to control information. Understand organizational strategy, innovation, and change within your organization. Lastly, learn about organizational structures and process, managing teams, motivation, and leadership.

What Is Servant Leadership?

Leadership Practices

Share the Power

Characteristics of a Servant Leader

Barriers to Servant Leadership

Building a Team Community

Be a Motivator

Be a Mentor

Training Future Leaders

Self-Reflection

This Module will introduce students to servant leadership, including leadership practices, and sharing the power. Discover characteristics of a servant leader and common barriers to servant leadership. Learn about building a team community, being a motivator, and being a mentor. Lastly learn how to train future leaders, and work on self-reflection.

Supervision and Management Skills - Assessment

Learn about supervising others, team building through chemistry and management skills in this free online course.

Supervision and Management Skills

This free online course, Supervision and Management Skills, will teach students about supervising others, team building through chemistry, being a middle manager, and servant leadership. Students will learn how to supervise and manage others, including tips for resolving conflicts and special situations. So, why wait? Start this course today and learn what it takes to supervise and manage others.

Learning Outcomes

Understanding Leadership

Management versus Leadership

Traits of a Strong Leader and Manager

Decision Making

Lesson Summary

This module is about management and decision making. Following on from the introduction to leadership, you will learn about management. The difference between leadership and management will be highlighted, along with the traits of a strong leader or manager. You will be taught how to lead and manage yourself as an entrepreneur.

How to Give and Take Criticism and Feedback

Conflict Management

Emotional Intelligence

This module covers feedback and conflict management. As a leader or manager, you will be taught how to give employee feedback. You will also be taught how to take feedback and how to provide negative feedback to employees. Conflict handling or conflict resolution styles are covered, along with emotional intelligence and self-awareness.

Business Communication

Team Building

Hiring Employees and Freelancers

In this module, you will be taught how to improve your Leadership Skills. You will learn how to improve your business communication, along with some phone skills. The module address team building and the different ways of rewarding employees. Hiring techniques are also covered.

Working from Home as a Remote Manager

Remote Working as a Manager Who CARES

Virtual Meetings for the Remote Manager

This module is about remote team management and leadership. You will be taught about the benefits and risks of remote working. Practical tips about remote working are covered. You will learn about the virtual meetings for remote management and the various technical options available.

Mental Health and Work Life Balance for the Remote Manager

Leading a Team as a Remote Manager

Managing Individuals Remotely

This module is about finding the balance in remote managing. You will learn about some mental health risks of working from home. You will also learn about leading a team as a remote manager, along with the implication of remote working. You will learn about individual differences, with some emphasis on the big five unique traits.

Leadership Skills and Team Management - Course Assessment

Amp up your ability to manage and lead remote teams by enrolling for this comprehensive free online skills course.

Leadership Skills and Team Management

Do you want to improve your leadership skills and manage your business or team remotely? This free course will help you achieve those goals by guiding you through management and decision making, showing you how to take and give feedback, and demonstrating how to manage and defuse potential conflict situations. You will discover how to manage your business and employees remotely to find the right balance between supervision and independence.

Introduction to Supervision

Communication and Leadership

Team Motivation

This gives a foresight into what supervision is all about, its definitions, and the terms associated with it. It delves into the roles, responsibilities, and even the expectations of a supervisor and how to communicate properly with both management and staff.

Management Education - Effective Supervision - Course Assessment

This free online course equips you as a supervisor to perfect the art of supervision and fit into the management circle.

Management Education - Effective Supervision

This course covers a range of topics related to the role of a supervisor. These topics include how to motivate and lead a team, how to communicate effectively, how to provide feedback, how to manage conflict, and how to create a positive work environment. The course also covers more specific topics such as performance management, time management, and goal setting. The course is designed to help supervisors develop the skills of good supervision.

Management Principles and Theories

Leadership Theories and Models

Leadership Styles

Lead Through Communication

Finance Management

Operations Management

Marketing Management

This module is about equipping individuals with the essential skills and knowledge to effectively lead and manage teams in a professional setting. You will also gain insights into team dynamics, motivation techniques, and how to foster a positive work culture.

Unlock Your MBA Potential: Leadership and Management Mastery - Course Assessment

Unlock MBA success and master key leadership and management fundamentals with this free online course.

Unlock Your MBA Potential: Leadership and Management Mastery

Explore critical leadership and management principles across diverse organisational landscapes. From communication to strategic planning, delve into decision-making, conflict resolution, team dynamics, and ethical leadership. Designed to empower students in leading and managing teams, projects, and corporate initiatives with confidence and efficacy.  By the end of this course, you are able to apply these skills in real-world situations.

Leadership and the Importance of Training

Workplace Culture and Employee Management

Effective Leadership Skills

In this module, you will be introduced to the skills and qualities that all great leaders possess. You will learn to manage teams and ensure they are headed in the right direction. You will also understand the importance of creating a healthy work culture and training staff to equip them for their job.

Leadership Skills Training—Become a Successful Leader - Course Assessment

Explore leadership, the value of training, and the essential skills that define great leaders in this free online course

Leadership Skills Training—Become a Successful Leader

The debate on whether great leaders are born or made highlights the undeniable impact of leadership on personal and organizational growth. This course delves into the importance of training and why prioritizing employee development is essential for every leader. Discover the critical skills that define successful leadership and embark on a meaningful journey toward becoming an exceptional leader. Enroll today to take the first step.

What is Team Culture

How Culture Affects What People Do

The importance of Team Culture

This module will discuss how team culture can have a powerful influence on the behaviour of individuals within an organization and how that behaviour impacts an organization's performance. It will also discuss what factors influence behaviour and list three steps team leaders can take to change team culture within their organization.

Principles and Processes of Continuous Improvement

Steps Towards Improvement

Continuous Improvement Management

In this module, you will learn about the Continuous Improvement Theory, processes, and methodology. This technique focuses on the never-ending strive for perfection in all of your organization's operations.

Understanding Team Culture and Continuous Improvement Theory - Course Assessment

Create a culture of continuous improvement in your organization through applying ‘Kaizen’ with this free online course.

Understanding and Improving Team Culture

This free online management course shows you how to establish a culture of continuous improvement in your organization to make it more productive and efficient. You will unpack and learn how to successfully use the Japanese work philosophy of ‘Kaizen’ to help galvanise your team and foster a healthy team dynamic. Some techniques will help you enhance work processes, reduce waste and create a productive work ethic among all team members.

Topic A - Effective HR Administration - Overview

Effective Human Resource Administration Overview - Assessment

In this module, Effective Human Resource Administration Overview, students will be provided and introduction to Human Resources and be given an overview of the course. This basic overview will touch on The individual worker the group, the environment in which the work is performed and the leader responsible to ensure proper performance.

Topic A - Motivation - What is it?

Topic B - The Need Hierarchy

Topic C - The Two-Factor Theory

Topic D - The Practical Side of Rewards

Fundamentals of Motivation - Assessment

In this module, Fundamentals of Motivation, students will learn about motivation. The course will go over two-way communication. It will also teach Bob Nelson’s six dimensions to creating a motivating environment. Student's will also learn about The Need Hierarchy. The topic will also demonstration  the The Two-Factor Theory.

Topic A - Opinions Really Count

Topic B - The Individual

Topic C - Interpersonal Behaviour

Individual Behaviour - Assessment

In this module, Individual Behaviour, students will learn about the behaviour of individual employees in a company. This module will provide a break down into understanding the options, values, and goals of an individual employee to better understand them an work with them to achieve the greater goals of the company.

Topic A - Definition of a Group

Topic B - Stages of Group Development

Topic C - Intragroup Behaviour

Topic D - Intergroup Behaviour

Topic E - Team Building

Group Behaviour - Assessment

In this module, Group Behaviour, students will learn about understanding the behaviour of a group of employees and how to form effective and productive groups. The module begins with defining a group. Students will then learning about the stages of group development. It will then break down characteristics of groups, intragroup behavior, and intergroup behavior.

Topic A - Nature of Informal Organization

Topic B - Benefits of Informal Organization

Informal Organization - Assessment

In this module, Informal Organization, students will learn about the nature of informal organization. The module will touch on interpersonal relations. The module will also compare informal leadership vs formal leader. It will also compare organization goals vs. individual or group goals. Students will also learn about Yukika Awazu’s Five Roles Played by Members of the
Networks.

Topic A - The Evolution

Topic B - Workplace Violence

Topic C - Stressed Employees

Technology and People at Work - Assessment

In this module, Technology and People at Work, students will learn about the evolution of technology at work. The module will then touch on research and development. Students will also learn about postindustrial society and how it effects them in the modern workplace. It will also cover the important HR subject of workplace violence.

Topic A - Quality Challenges

Topic B - Management

Topic C - Participative Approaches

Productivity and Quality Improvement - Assessment

In this module, Productivity and Quality Improvement, students will learn about improving productivity and quality in the workplace. The module discusses quality challenges such as absenteeism or presenteeism. Students will learn about total quality management. They will also learn about participative approaches.

Topic A - Work in America

Topic B - Job Enrichment Principles

Topic C - Challenges in Job Design

Job Redesign and Job Enrichment - Assessment

In this module, Job Redesign and Job Enrichment, students will learn about nature of job redesign. Students will also be introduced to the motivating potential score. They will also learn job enrichment principles. The module will also go over some of the challenges in job design, such as, new workplace designs, and  use of telework.

Topic A - Nature of Leadership

Topic B - Common Behaviours

Topic C - Contingency Leadership

Topic D - The Next Decade

Topic E - Internal Leaders

Fundamentals of Leadership - Assessment

In this module, Fundamentals of Leadership, students will learn about the nature of leadership. The module will go over employee assumptions as it relates to leadership. Students will also learn about the different type of leadership behavior, including authoritarian, paternalistic, participative and laissez-faire.

Topic A - Employee Development

Topic B - Performance Appraisal

Topic C - Appraisal Problems

Developing, Appraising and Rewarding Employees - Assessment

In this module, Developing, Appraising and Rewarding Employees, students will learn about employee development. It will go over the process of employee development, from recruiting to screening and selecting, to orientation, training, and appraising. Students will also learn about the performance appraisal process.

Topic A - Technology's Impact

Topic B - The Process

Topic C - Effective Communications

Communicating for Effectiveness - Assessment

In this module, Communicating for Effectiveness, students will learn about effective workplace communication. The module will provide examples of technology’s impact on workplace communication, and the types of technology used. Students will also learn about the five elements of the communication process.

Topic A - Nature of Conflict

Topic B - Nature of Change

Topic C - Participation and Communication

Managing Conflict - Assessment

In this module, Managing Conflict, students will learn about the nature of conflict. Students will learn about types of conflict like institutionalized conflict and emergent conflict. The module also provides tools and tips for conflict management, such as general counseling, and reorientation. Students will also learn about dealing with employee drug abuse.

Topic A - Multinational Enterprise

Topic B - Integrating the Dimensions

Human Relations in Global Business - Assessment

In this module, Human Relations in Global Business, students will learn about Multinational Enterprise. The module will go into detail about International Culture and teach students about Geert Hofstede’s Four Cultural Dimensions. It will also cover the impact at work that culture has. The module will also touch on outsourcing.

Diploma in Effective Human Resource Administration - Assessment

Learn effective human resource administration skills, productivity, and quality improvement with this free online course

Diploma in Effective Human Resource Administration

This free online course Effective Human Resource Administration, teaches students human resources skills such as motivational and productivity skills. The course will also cover managing conflict and change. The course will also cover human relations in global business. It will discuss technology and people at work. So, why wait? Start this course today and learn about effective human resource administration.

Introduction

In this module, you will be introduced to business facilitation. You will learn the principles of good facilitation and the skills required of a good facilitator. Steps to plan and prepare for facilitation will be covered. You will also study how to generate ideas for improvement as well as creating an action plan and giving feedback.

Facilitation Skills for Businesses - Course Assessment

Learn the skills and techniques required to facilitate high-performance meetings with this free online course.

Facilitation Skills for Businesses

Facilitation is fun and empowering, but facilitating a good meeting is a skill that requires a certain kind of personality that you may need to learn to develop. In this free online course, you will explore the principles of good facilitation and discover the skills required to be a good facilitator. You will learn how to grow your self-confidence and inner strength to perform better in conducting team meetings, interviews, and presentations.

Creating Effective Organizational Structure

Creating a Customer Driven Organization

Understanding Enterprise Dynamics

Understanding Group Dynamics

In this module, you will learn about organizational structure and a customer-driven organization. Throughout this module, you will also acquire the knowledge of group dynamics and enterprise dynamics in an organization.

Leading Organizational Development - Course Assessment

Master the key skills required to develop and manage an organization in this free online business course.

Leading Organizational Development

How do organizations evolve and progress? What practices, systems and techniques can be used to implement change? Master the concepts of organizational development and management effectively in this exciting business course to create a dynamic work culture. You will gain insight into the different structures, models, enterprise dynamics and group dynamics involved in implementing the most appropriate and visionary changes across your business.